1. Data Collection & Control

Personal data refers to any information that identifies you, such as your name, email, or shopping behavior. We process this data to provide a seamless experience and meet legal obligations.

2. Browsing Information

When you visit our site for informational purposes, we collect data that your browser transmits to our server for technical stability and security:

• IP address & Browser type
• Date and time of request
• Content of the request (specific pages visited)
• Amount of data transmitted

3. Account Registration & Contact

When you register an account or reach out via email/contact form, we collect information you voluntarily provide:

• Contact details: Name, email address, and phone number.
• Login data: Email address and your chosen password.
• Interests: Any further information regarding your crochet preferences.

4. Shopping & Payment Data

If you order from our shop, we process data necessary for order fulfillment:

Shopping Details

• Purchased item details (name, price, model).
• Order number, billing address, and delivery status.
• Communication regarding your purchase (customer service messages).

Payment Information

We offer various payment methods including credit cards and PayPal. We only forward data essential for transaction processing to our partners (e.g., SHOPLINE, PayPal).

5. Cookies & Analytics

We use cookies and pixels to improve our services and marketing. You can manage your preferences at any time.

• Strictly Necessary: Essential for the site to function.
• Functional: To remember your preferences and personalize content.
• Performance/Analytic: We use Google Analytics to monitor traffic and site usage.
• Targeting: To provide relevant advertising on platforms like Facebook and Google.

6. Sharing & Security

We only share data with trusted partners (Logistics, Payment Providers, Technical Services like SHOPLINE) as allowed by law. Your data is secured using SSL encryption during transmission.

Retention

We store your data as long as necessary for contractual or legal obligations (e.g., tax audits require up to 10 years for order data).

7. Your Legal Rights

In accordance with GDPR and relevant laws, you have the following rights:

• Right to information and access to your data.
• Right to rectification (correction) or erasure.
• Right to restrict or object to processing.
• Right to withdraw consent at any time.

To exercise these rights, please contact us with proof of identity.

8. Company Information